Optum rx mail Order Forms

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Commonly Asked Questions about Optum rx mail Order Forms

How do I order mail order drugs from OptumRx?

Call us at 1-800-562-6223, TTY 711, anytime 24 hours a day, 7 days a week. You can also visit OptumRx.com or download the Optum Rx mobile app from Apple App store or Google PlayTM store for your mobile phone. You can also set up phone text and email notices for order updates and shipping status.

How do I send OptumRx?

(OptumRx Mail Service) 6800 W 115th St, Suite 600 Overland Park, KS 66211-9838 NCPDP: 1718634 Call 1-800-791-7658 Provide a verbal prescription directly to an Optum Rx provider dedicated pharmacist. Fax 1-800-491-7997 Send a complete prescription using the Physician Fax Form.

Can you use OptumRx at any pharmacy?

You have access to the OptumRx home delivery pharmacy and a large network of retail pharmacies, including large national chains and many local pharmacies. To locate network pharmacies in your area, use the OptumRx app.

What carrier does OptumRx use?

Prescriptions: Most prescription orders are shipped via USPS First Class Mail. Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days.

How do I add a new prescription to OptumRx?

When you log into optumrx.com the first time, click on the blue New prescription button under At a glance or find the large + above Request a prescription and click on the +. Type a drug name in the box and click on the spyglass.

Does OptumRx use USPS?

Can I return medication to OptumRx?

By law, Optum pharmacies cannot accept returns of prescription products for reuse or resale. ingly, Optum Home Delivery does not offer credits or refunds for returned medications or supplies that were properly dispensed.