United healthcare predetermination form 2025

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A member can submit a formulary exception request by contacting us in writing or calling the member service number on the back of your ID card. Alternatively, a prescribing provider can submit a formulary request through the provider portal. If the drug is denied, you have the right to an external review.
A predetermination is a voluntary, written request by a member or a provider to determine if a proposed treatment or service is covered under a patients health benefit plan.
What Are Prior Authorization and the Formulary Exception Process? The term prior authorization may also refer to a commonly used managed care strategy called the formulary exception process, which allows exceptions to a plans formulary (see A M C P s Concept Series paper, Form u l a ry Management).
Your doctor is your ally on this. Most plans require that your doctor submit a formulary exception on your behalf. The doctor will need to send paperwork to your health plan indicating the reason that you cant take the preferred medications and must have one that is not currently on the formulary.
Exceptions requests are granted when a plan sponsor determines that a requested drug is medically necessary for an enrollee. Therefore, an enrollees prescriber must submit a supporting statement to the plan sponsor supporting the request.
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To have your doctor make a request Your doctor or provider can contact UnitedHealthcare at 1-800-711-4555 for the Prior Authorization department to submit a request.

united healthcare prior authorization form