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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Submitting a PA request to OptumRx via phone or fax above. For urgent requests, please call us at 1-800-711-4555. (Hours: 5am PST to 10pm PST, Monday through Friday.)
DUPIXENT is a prescription medicine used: to treat adults and children 6 months of age and older with moderate-to-severe atopic dermatitis (eczema) that is not well controlled with prescription therapies used on the skin (topical), or who cannot use topical therapies.
HCPCS J3490 (unclassified drugs) or J3590 (unclassified biologics) are HCPCS codes you can use for Dupixent. Patients should be seen regularly to verify continued effectiveness of the treatment.
Prescriptions: Most prescription orders are shipped via USPS First Class Mail. Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. Completed refill orders should arrive to your home in about seven business days.
You actually can bill 96401 for Dupixent because it is a biological agent. CPT 96401 is used for chemotherapy and other highly complex drugs and biologic agents.
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People also ask

Prior authorization is a very common requirement of health plans before approving DUPIXENT® (dupilumab). Once you have verification of an appropriate patient's pharmacy benefit provider, you should begin the PA process.
Your healthcare provider will decide if you or your caregiver can inject DUPIXENT. Do not try to prepare and inject DUPIXENT until you or your caregiver have been trained by your healthcare provider. In children 12 years of age and older, it's recommended DUPIXENT be administered by or under supervision of an adult.
As an OptumRx provider, you know that certain medications require approval, or. prior authorization (PA), to ensure that they are medically necessary and appropriate for the. reason prescribed before they can be covered. PAs help manage costs, control misuse, and.
REQUEST FOR ACCESS TO PROTECTED HEALTH INFORMATION Please note: If you need a list of the prescriptions you filled through Optum Specialty Pharmacy, simply call customer service at the member telephone number located on your pharmacy materials and ask us to mail you a copy of your medication history report.
Optum, Inc. is an American pharmacy benefit manager and health care provider. It is a subsidiary of UnitedHealth Group since 2011. UHG formed Optum by merging its existing pharmacy and care delivery services into the single Optum brand, comprising three main businesses: OptumHealth, OptumInsight and OptumRx.

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