Pride Order Forms

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Commonly Asked Questions about Pride Order Forms

How long should you charge a pride mobility scooter?

We recommend charging your batteries for at least 8 to 14 hours after daily use. If you use your mobility scooter or power chair less frequently, we recommend charging the batteries 8 to 14 hours twice a week for a maintenance charge. We do not recommend charging the batteries for longer than 14 hours.

How do I contact pride mobility Canada?

Do You Have a Question? Were Here to Help! If you have a question about a product, need technical support, or wish to provide us with feedback, we are here to listen! General Inquiries. United States 800-800-8586. Canada 888-570-1113. Technical Service. E-Mail retail4sales@pridemobility.com.

Can you take a pride mobility scooter on a plane?

Wheelchairs, scooters and other mobility equipment is classed as assistive equipment, so the airlines will consider this different to standard luggage so it does not count towards your baggage allowance.

How much does it cost to take a mobility scooter on a plane?

Transporting a mobility scooter on an airplane is free, and on top of this, ing to the FAA and ADA, there are no additional baggage fees to transport your medical devices.

How do you read the serial number on a pride mobility scooter?

Where can I find my serial number? The serial number begins with an L and is found on the frame on the back of the unit. The serial number starts with an S and is located on the seat post. The battery pack may need to be removed.

What type of mobility scooter can I take on a plane?

Larger 4-6 mph mobility scooters are not possible to take on planes, only highly compact or specifically dedicated travel scooters are allowed.

What mobility scooter batteries are allowed on planes?

Lithium ion battery size is limited to 300 watt hours (Wh). One spare battery not exceeding 300 Wh or two spare batteries not exceeding 160 Wh each may be carried in carry-on baggage. Lithium metal (non-rechargeable lithium) batteries are forbidden with these devices.

Can I take my pride scooter in a plane?

Most airlines do not charge extra for bringing a mobility scooter on a plane, as they are classified as assistive equipment and are excluded from the baggage allowance. However, its always a good idea to double-check with your chosen airline to make sure you wont encounter any unexpected fees.