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Firstline medical Order Forms

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Medication destruction form

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Medication destruction form

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Commonly Asked Questions about Firstline medical Order Forms

What is the new name for first line benefits?

Optum Personal Care Benefits formerly FirstLine Benefits is an over-the-counter (OTC) benefit utilized by health plans to provide their members with home delivery of essential OTC items. The Optum Personal Care app makes it easy to use and manage your OTC benefit. It keeps everything you need to shop in one place.

What can you get with FirstLine benefits?

Members get credits to buy covered over-the-counter products like toothpaste, pain relief, vitamins, cough drops and more. Its all included at no cost to the member.

How do I check my OTC benefits?

You may check check the balance on your OTC benefit card by calling the number on the back of your card or signing in to your OTC plan providers online member portal.

How do I use my NationsBenefits OTC card?

Use Your OTC Benefits Activate your card. To start using your spending allowance, you must activate your account by visiting MyBenefits.NationsBenefits.com/activate. Shop in-store. You can shop for eligible products at participating stores near you.

How do I contact FirstLine benefits?

Download the FirstLine Benefits app on your phone or tablet. Call toll-free 1-844-368-8741, TTY 711, 8:00 a.m.8:00 p.m. local time, 7 days a week.

How do I order OTC items from UnitedHealthcare?

The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at . You order from a list of approved items, and it will be sent to your address.