Assupol claims 2026

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  1. Click ‘Get Form’ to open the assupol claims document in the editor.
  2. Begin by entering the policy number at the top of the form. This is essential for identifying your claim.
  3. Fill in the deceased's details, including surname, initials, ID number, date of death, and last occupation. Ensure accuracy as this information is crucial for processing your claim.
  4. Provide your personal information as the claimant. Include your relation to the deceased, contact details, and banking information where benefits should be paid.
  5. Complete sections regarding the cause of death. Specify if it was due to natural or unnatural causes and provide any relevant medical history or documentation.
  6. Review all fields for completeness and accuracy before signing the declaration at the end of the form.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Assupol is a trusted name in the industry for over 110 years, dedicated to safeguarding your future.
How do I claim? Please contact one of our Client Service agents at 0861 235 664 or SMS Help to 41366. You can follow these easy steps to claim: . Please let us know if we can be of any further assistance.
Sanlam is progressing with integrating life insurer Assupol, which it acquired for R6. 6 billion in September last year, into the group.
How the claims process works Once a related life event happens, you can submit a claim on your policy. Choose your claim type on the website and submit your claim online or download the documents, email, or submit at the nearest Assupol branch.
If you need assistance about your claim, contact us on 0861 235 664. If you need a service under your Assupol On-Call benefit, like bereavement counselling or assistance with transport of the deceased, you must first phone the 24-hour support line at 0800 002 614.

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The loss of a loved one is never an easy experience, which is why we have made claiming simple and painless. A valid funeral benefit is paid to you within 24 hours of receiving all claim documentation.
Assupol has been recognised as the Best Life Insurer in South Africa in an independent survey conducted by Forbes in partnership with Statista.

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