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Insurance companies aim to settle claims as quickly as possible, but missing documents or information can hold up the process. The difference between funeral cover claims vs. life insurance claims: Old Mutual strives to pay all valid funeral claims within 48 hours when provided with the required documentation.
Death Claim is a formal request made by the nominee* in a life insurance policy to the life insurance company. This request is made for the payment** of the Life Cover amount in case of the unfortunate event of death of the Life Assured*.
Maximum benefit (cover)R100 000 for policyholder and spouse R75 000 for all other dependantsCover for your children For their whole life, not just until they turn 21 yearsyesStillborn and new-born baby cover Cover for stillborn children, and new-born children are covered for their first 3 monthsyes19 more rows
The 100% Cashback benefit enables clients to have all of their premiums reimbursed every 10 or 15 years, provided that no claim had been submitted against the life of the policyholder during that period.
With Assupol, its easy to claim. A valid funeral benefit is paid to you within 24 hours of receiving all claim documentation. We may require additional information; however, we will contact you and let you know what documents we need.
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We understand that claiming a policy benefit may seem like a daunting process, particularly during a difficult time such as after the loss of a loved one. Email: claimsregistration@assupol.co.za; or. Fax: 087 233 6300/7300; or. At your nearest Assupol branch. For any claims queries, call us on 0861 235 664.
Withdrawals from the Assupol Savings policy Once we have received your claim and all documents, you will receive an SMS with a tracking number acknowledging receipt of the claim. Withdrawal claims are paid within four working days.
In order to claim, please have your policy number, your basic information (name, surname, ID number, contact details) and your documents on hand. Once we have received your claim and all documents, you will receive an SMS with a tracking number acknowledging receipt of the claim.