Ombudsman complaint 2026

1. Click ‘Get Form’ to open the ombudsman complaint in the editor.
2. Begin by entering your personal details in the first section. Fill in your surname, title, first name(s), occupation, date of birth, and contact information including your address, phone numbers, and email.
3. If you are filing on behalf of a business or organization, provide its official name and financial details such as annual turnover. Attach any necessary documentation if applicable.
4. Next, detail the business responsible for your complaint. Include their name, address, and phone number. If there’s an adviser involved, provide their details as well.
5. Clearly describe the nature of your complaint and include any relevant product or service information along with reference numbers.
6. Complete the timeline section by indicating key dates related to your complaint. This includes when the issue occurred and when you first raised it.
7. Answer additional questions regarding previous responses from the business and any court actions related to your complaint.
8. Finally, read through the declaration carefully before signing it. Ensure all required documents are attached before submitting.

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