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You should submit a formal complaint in writing and ask them to respond within 14 days. If they do not respond, you should follow this up with them. If you are submitting a letter by post, it is usually advisable that you send the letter via recorded delivery to make sure they receive it.
To find jobs for young people in this role, search on jobs boards for early career roles with these words in the title: Vehicle technician. Motor repair garage mechanic. Vehicle mechanic.
If the garage did work you didnt ask for If you told the garage to do whatever needs to be done to fix the car, then you gave them the right to decide what work to do. Youll have to pay if the work was necessary and the price is reasonable. Get a second opinion if you think the price isnt reasonable.
If you need advice on your rights contact Consumerline before trying to resolve it with the garage. Be polite but firm with the garage. If that doesnt work and the garage is a member of a trade association, ask for their help.
The Reasonable Timeframe In the UK, theres no specific legal timeframe for how long a mechanic can keep your car for repairs, however the concept of a reasonable timeframe is typically applied. Whats considered reasonable depends on the complexity of the repairs, availability of parts, and the mechanics workload.
Do mechanics/repair garages need a licence? There is no legal requirement to obtain a licence to run a garage. That said, gaining qualifications will give you additional confidence to do a good job and enhance your reputation.
Established in 2016, The Motor Ombudsman is the independent and impartial Ombudsman dedicated solely to the automotive sector, and self-regulates the UKs motor industry through its comprehensive Chartered Trading Standards Institute (CTSI) - approved Codes of Practice.
Starting a mechanic business requires obtaining the right qualifications, such as a Level 3 NVQ in Light Vehicle Maintenance and Repair. Business registration is essential, requiring a UTR for sole traders and a CRN for setting up a company, along with formal registration of the business name.