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How do I apply for teleplan?

To register for Teleplan, you'll need to register your location as a \u201cData Centre\u201d. You can either sign up as a Solo Practice or you can get a Clinic Number.

How do I check my BC MSP status?

MSP Account Holders and Spouses can use the online MSP Account Confirmation form to request an MSP Account Confirmation letter which will indicate MSP enrolment status. (This information may also be requested by contacting Health Insurance BC by mail or telephone.)

How long does it take for MSP to process?

On your application, make sure you write your name exactly as it appears on other official documents. You should register for MSP as soon as you arrive in B.C. You may have to wait for up to 3 months for your application to be processed.

How can I cancel MSP?

To request a cancellation, submit a Coverage Cancellation form (HLTH 217) (PDF, 137KB) to Health Insurance BC (HIBC), or submit a written request including your group number, employee account number(s) and name(s), and all the information required on the form.

What is the maximum time limit allowed for submitting new claims to MSP?

The maximum allowable time to submit claims to the Medical Services Plan is 90 days following the date of service. The date of service must fall within the dates listed on the Assignment of Payment form. The effective date of service is the first date the service is performed (not the date practitioner starts work).

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How do I contact MSP Canada?

Telephone: Call 1-800-661-2668 (toll-free in B.C.) or (250) 952-2657 (in Victoria). This is the automated TAP line at Health Insurance BC (HIBC) and the physician's MSP Payee Number is required for entry.

What are explanatory codes?

In certain circumstances, MSP may reject, reduce or refuse payment on a claim submitted by a health care practitioner. In each case, explanatory codes accompany the rejection, reduction or refusal in order to provide the practitioner with the reason for their claim not being paid in full.

What is Teleplan Service?

Teleplan is a telecommunications system which allows practitioners to securely submit claims and notes, retrieve remittance information, and check patient eligibility over an encrypted internet connection with MSP.

Does everyone have MSP?

Under the Medicare Protection Act, enrolment with the MSP is mandatory for all eligible residents and their dependents.

How do I contact B.C. health services?

Call 811 for 24/7 health advice Call 8-1-18-1-1 toll-free in B.C., or for the deaf and hard of hearing, call 7-1-17-1-1 (TTY).

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