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Defending the State of Texas and its duly enacted laws by providing legal representation to the State, its officials and agencies, rendering legal opinions, reviewing bonds of public security, and ensuring compliance with the Texas Public Information Act.
Find the Attorney General's contact information. The US Attorney General has an online contact form, but you can also send a formal letter through the mail. The address to send a formal letter to the US Attorney General is: US Department of Justice/950 Pennsylvania Avenue, NW/Washington, DC 20530-0001.
If you spot price gouging or experience unfair or unlawful business practices, please file a complaint online or call our Consumer Protection Hotline at 1-800-621-0508.
What Must A Complainant Include? Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges.
In addition, our open government publications are available on our Web site at www.texasattorneygeneral.gov or upon request by calling (512) 475-4413.
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Listening carefully and understanding the issue is the first step to handling customer complaints. This is pertinent to determining how to solve it. There may be a situation where a customer is physically upset or speaks in an angry tone.
5 ways to handle customer complaints Listen and understand. Always listen to your customers. ... Apologize. Don't be afraid to apologize for a mistake. ... Find a solution. When your customer has a legitimate complaint, you need to find the root cause and solve it. ... Follow up with the customer. ... Exceed expectations.
File a Complaint Consumer Protection Complaints. Consumer Protection Hotline: (800) 621-0508. ... Sanctuary Complaints. Sanctuary Complaints Hotline: (844) 584-3006. ... Handgun License Holder Complaints. Handgun License Holder Complaints Hotline: (844) 584-3006. ... Charitable Trusts Complaints. File a Complaint.
How to Request an Attorney General Opinion Email: opinion.committee@oag.texas.gov. Certified or registered mail: Office of the Attorney General. Attention Opinion Committee. P.O. Box 12548. Austin, Texas 78711-2548.
\u2014Letter salutation: \u2014\u2013Dear Mr./Madam Attorney General: Note: The Attorney General of the United States is not addressed as 'General (Name)' in written correspondence or oral conversation outside the courtroom.

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