Damage Claim Form - New - Moving Ahead Services 2026

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  1. Click ‘Get Form’ to open the Damage Claim Form in the editor.
  2. Begin by filling in your General Information. Enter your Name, Date of Service, Origin Address, Date Filing Claim, Destination Address, Order Number, Email, and Phone number in the designated fields.
  3. Select your preferred damage reimbursement option by checking only one box: Basic/Minimal Reimbursement, Actual Cash Value Reimbursement, or Replacement Value Reimbursement. Ensure you understand each option's implications before making a selection.
  4. In the Damage Claims section, note that you have 60 days to file your claim. You can submit the form via mail, email (Claims@movingaheadservices.com), or fax (866)877-6632. Remember to attach photos of damaged items or any supporting documents.
  5. Complete the Item Description and Description of Damage sections for each item affected. Include Year Purchased and Price When Purchased details as well.
  6. Sign and date the form at the bottom where indicated. If additional space is needed for descriptions or claims, utilize the back of the form.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Under Full Value Protection, your mover is responsible for the replacement value of lost or damaged goods in your entire shipment.
With a few simple steps, you can protect your belongings and prepare in case of damage. Analyze Your Bill of Lading. Document Your Belongings. Know What Movers Wont Transport. Understand Your Coverage. Examine and Document Damage. Contact the Movers. Complete the Claim Form. Wait for Repair or Reimbursement.
Get information in writing. Get written price estimates from several movers. A company should look at your property in person or ask you to fully describe it before it sends the estimate. Ask each mover what they charge to insure your goods and what they pay if things are damaged.
In general, a moving company is responsible if it loses or damages a customers household possessions during the move. In this situation, the customer can file a claim with the mover to request financial compensation for the loss or damage.
Provide a clear and detailed description of the damage, including the affected areas, the extent of the damage, and any visible signs of destruction. Explain what caused the damage, whether it was a specific incident (e.g., fire, flood, vandalism) or a gradual occurrence (e.g., water leakage, structural issues).

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People also ask

An individual should be prepared to provide a copy of the contract showing that the company agreed to move the individuals belongings with reasonable care. If an individual needs to go to court, this will support the claim and prove that the moving company is responsible.
Consider filing a small claims lawsuit against a moving company to recover for damages they may have caused you. Small claims courts handle a variety of issues that may relate to your dispute with a moving company including property damage or bdocHub of contract.
Report Fraud Consumers seeking to file a complaint against a household goods moving company, broker or other carrier may contact FMCSAs National Consumer Complaint Database online or toll-free at: 1-888-368-7238.

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