Securus credit request form 2026

1. Click ‘Get Form’ to open the Securus Credit Request Form in the editor.
2. Begin by entering your full name in the designated field, ensuring it matches your account details.
3. Input your Securus Video Visitation account username or email address in the next field.
4. Provide your complete physical address as listed in your user portal for accurate correspondence.
5. List each visitation session that was disconnected prematurely. For each session, fill in the date, time, and from whom the call was made.
6. Review the terms regarding responsibility for interruptions and ensure you understand them before proceeding.
7. Sign and date the form at the bottom to authorize SCBS to investigate your claims.
8. Submit your completed form via fax, web upload, or mail as instructed at the end of the document.

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