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Credit Balance Refund Request Form - Universal Service ... - usac 2025

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The document outlines the procedure for submitting a Credit Balance Refund (CBR) request to the Universal Service Administrative Company (USAC). It specifies that the completed and signed form must be mailed to USAC by the 25th of the month to receive disbursement in the following month. The refund amount will be based on the latest invoice minus any future obligations, and certain conditions may prevent issuance. Additionally, it requires banking information verification and stipulates that all submissions must be original paper forms.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the USAC refund policy?

USAC will refund 100% of all fees paid, less $500 confirmation deposit if a student withdraws from a program prior to the published Program Start date for the following reasons: Cancellation for serious illness, injury, or death of student or immediate family member.

What is the standard refund policy?

A 15 to 30-day return policy is standard, but some businesses opt for 90 days, and others are willing to accept a return up to 365 days later, as long as you have the purchase receipt. When writing this clause, remember that items with gift receipts are often expected to have longer return windows.

Why did I get a credit balance refund from ?

will issue a refund if you dont make any other purchases after two payment cycles. If you dont use the money for up to four billing cycles, well automatically send a refund check to the address on file. Note, your overpayment must be more than $1.

How do I request a refund from USAC credit balance?

Email the completed and signed form to: CBRrequest@usac.org Note: The email must come from the signing company officer or the CBR request will be rejected. The final amount disbursed by USAC will be the credit balance reflected on the latest USAC invoice less any known future universal service obligations.

What is the 30-day refund rule?

What is a 30-day return policy? In simple terms, its a policy that allows your customers to return or exchange items theyve purchased within 30 days of receiving them.

Why did I receive a credit balance refund?

Some credit card companies automatically issue a refund check back to the cardmember for the negative balance (overpaid) amount, which will then bring your credit card balance to zero.

Credit Balance Refund Request Form - Universal Service ... - usac 2025

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