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Click ‘Get Form’ to open the nc quick pass dispute form in the editor.
In Part I, enter your customer information as it appears on your statement or invoice. Fill in your last name, first name, street address, city, state, and zip code.
Provide the date of your statement or invoice in the designated field under Statement/Invoice Information.
Indicate the total number of disputed toll transactions and the total disputed toll amount. Select a reason for your toll dispute by checking only one option provided.
If applicable, complete Part II for the Affidavit of Non-Liability. Check the appropriate reason and provide supporting documentation as required.
Sign and date the form at the bottom of Part I and ensure all information is accurate before submission.
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Why did I receive a NC Quick Pass toll invoice in the mail? If your vehicle traveled on any North Carolina toll facility, you as the registered owner of the vehicle will receive an invoice in the mail. If you do not believe it is your license plate number on the toll invoice, you may dispute the toll.
How do I contact NC Quick Pass customer service?
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help at ncquickpass.com or call us directly at 877-769-7277.
How do I contact EPASS customer service?
If you are in need of urgent support, call 1-888-629-4218.
How to dispute NC Quick Pass?
NCTA operates and manages the NC Quick Pass Electronic Toll Collection (ETC) and Toll Invoice programs utilized for toll facilities in North Carolina.
Why did I get a bill from NC Quick Pass?
Call the customer service center. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. For example, the San Joaquin Hills Transportation Corridor Agency in California allows you to contest a violation either online or through the mail.
Attorney General Jeff Jackson, North Carolina Turnpike
Mar 13, 2025 Remember that NC Quick Pass will never threaten you with legal action for an unpaid toll. You also wont lose your license for not paying an
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