Nc quick pass dispute 2025

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The document outlines the process for disputing toll charges incurred in North Carolina through the NC Quick Pass Customer Service Center. It details the responsibilities of the registered vehicle owner, the necessary steps and documentation required to submit a toll dispute, including a Request for Informal Review form and supporting evidence. The document emphasizes the importance of submitting disputes within 30 days to avoid penalties and provides information on further actions if disputes are not resolved favorably.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How does NC Quick Pass bill you?

To avoid liability, additional fees and penalties, disputes must be submitted within 30 days of the date on the NC Quick Pass statement (STATEMENT) or toll invoice (INVOICE). After 30 days the customer waives their right to dispute any and all tolls listed on the STATEMENT or INVOICE.

What happens if I dont pay NC Quick Pass?

The Turnpike Authority is governed by a nine-member board of directors, as well as a trained staff that manages and oversees the many moving parts of development, operations, finance, community affairs and professional consulting expertise.

Is a NC Quick Pass invoice real?

Why did I receive a NC Quick Pass toll invoice in the mail? If your vehicle traveled on any North Carolina toll facility, you as the registered owner of the vehicle will receive an invoice in the mail. If you do not believe it is your license plate number on the toll invoice, you may dispute the toll.

Why did I get a bill from NC Quick Pass?

Comments Section Its . If you actually get hit with an unpaid toll they will run your tag to get your address and send you a bill in the mail. You can safely ignore this. If you dont pay the real NC Quick Pass, theyll either charge your payment card on file or send you bill in the mail.

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