Paratransit Eligibility Application - Palm Beach County, Florida 2026

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  1. Click ‘Get Form’ to open the Paratransit Eligibility Application in the editor.
  2. Begin with Part 1: General Rider Information. Fill in your last name, first name, middle initial, address, and contact details. Ensure all fields are completed accurately.
  3. Indicate any mobility aids you use by checking the appropriate boxes. If applicable, specify if you require a Personal Care Attendant (PCA) for assistance.
  4. Proceed to Part 2: Applicant Signature Page. Review the confidentiality statement and sign the application. If someone assisted you, provide their contact information.
  5. In Part 3: Verification of Income, report your total monthly income and attach proof as specified. Complete any additional questions regarding your physical or mental impairments.
  6. Finally, complete Part 4: Verification of Disability by checking all applicable reasons for seeking eligibility and providing detailed descriptions of your disabilities.

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Who Is Protected Under the ADA? The ADA protects qualified individuals with disabilities. An individual with a disability is a person who has a physical or mental impairment that substantially limits major life activities; has a record of such an impairment; or is regarded as having such an impairment.
0:09 1:07 If youre traveling with a bicycle. You can use the racks on the front of the bus to store your bikeMoreIf youre traveling with a bicycle. You can use the racks on the front of the bus to store your bike. Then enjoy your car-free ride on Palmr. Visit Palm Beach T pa.org/transit.
Conditional eligibility provides paratransit service on some, but not all, trips. A rider is granted conditional eligibility when they may reasonably be expected to make some trips on the fixed-route service independently, but not all trips. Not all paratransit riders require paratransit service for every trip.
Various disabilities may qualify an individual for paratransit services. These can include the following. Physical Impairments: Conditions affecting mobility, such as wheelchair use or severe arthritis. Cognitive Disabilities: Impairments that make it challenging to understand or follow transit routes.
Palm Tran Connection users can reserve and pay for trips through the Palm Tran Connection App. The App provides customers with a seamless experience that can be accessed through your mobile device or your desktop computer.
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Examples of individuals who would qualify under this category include those with intellectual, cognitive, vision, or psychiatric disabilities who cannot independently navigate the fixed route system for some or all of their trips. A person with a disability who requires an accessible vehicle when one is not available.
Example: You use a wheelchair but the nearest bus stop is separated from you by stairs. You are eligible for paratransit because you cannot docHub the bus stop. Reminder: Even if you are eligible for paratransit, you do not have to ride paratransit for all trips.

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