Bank of england damaged notes 2025

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  1. Click ‘Get Form’ to open the bank of england damaged notes application in the editor.
  2. Begin by filling out the 'Applicant Details' section. Use capital letters for your name, address, and contact information. Ensure all fields are completed accurately.
  3. In the 'Details of Notes' section, enter the serial numbers of any damaged notes you are claiming for. Specify the number and value of each note type (e.g., £5, £10).
  4. Provide a detailed explanation in the designated fields about how the damage occurred and what happened to any missing portions of the notes.
  5. Complete your bank details for payment processing. If you do not have a bank account, indicate this and provide alternative account details as necessary.
  6. Finally, review your entries for accuracy before signing and dating the form at the bottom.

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Claiming for a damaged banknote Please refer to the form for our requirements of proof of identity and address. We usually assess most claims within one month. Successful applications are reimbursed by electronic payment. You cannot deliver damaged banknotes in person.
You can exchange damaged banknotes here: Any commercial bank where you have an account (but only if the note was issued in 2005 or later). SARB Head Office in Pretoria (you can exchange any qualifying notes here, including Big 5 notes issued before 2005).
Mutilated Notes Refund value of these notes is, however, paid as per RBI(Note Refund) Rules. These can also be exchanged at the counters of any public sector bank branch, any currency chest branch of a private sector bank or any Issue Office of the RBI without filling any form.
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