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Please allow up to 3 weeks to receive a check for the loan amount you requested from your Policy/Certificate.
Life insurance payouts are sent to the beneficiaries listed on your policy when you pass away. But your loved ones don't have to receive the money all at once. They can choose to get the proceeds through a series of payments or put the funds in an interest-earning account.
Transamerica's insurance companies have received high financial strength ratings from three of the industry's most respected independent rating services.
You should be able to collect the life insurance payout within 30 to 60 days after you have submitted the completed claim forms and the supporting documents.
Provided all the information is attached, it can take 15-20 business days for the claim to be processed by Transamerica. Please retain a copy of all the claim submission documents for your records.
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1. Contact the Transamerica Claims Customer Service Department at 888-763-7474.
Provided all the information is attached, it can take 15-20 business days for the claim to be processed by Transamerica. Please retain a copy of all the claim submission documents for your records. Need help?
1. Contact the Transamerica Claims Customer Service Department at 888-763-7474.
Provided all the information is attached, it can take 15-20 business days for the claim to be processed by Transamerica. Please retain a copy of all the claim submission documents for your records. Need help?
Life insurance providers usually pay out within 60 days of receiving a death claim filing. Beneficiaries must file a death claim and verify their identity before receiving payment. The benefit could be delayed or denied due to policy lapses, fraud, or certain causes of death.

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