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maybank2u. com.sg or which may be provided to me upon request. I confirm I have read and understood the Data Protection Policy ii If I should withdraw my consent to the processing or handling of my personal data in respect of any purpose which Maybank may reasonably consider to be essential in order for Maybank to provide me with the products and/or services applied for Maybank shall be entitled to treat my account and/or card as having been terminated by me without prejudice to any rights and ...

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can I use Maybank2u overseas?

Yes, you can, provided that you have registered your TAC mobile number at the branch or ATM before you go overseas. You can request for a TAC on Maybank2u and it will be sent to you by SMS as usual. Can I receive TAC when I'm overseas?

How can I get OTP for Maybank?

You may contact Maybank Group Customer Care at 1300 88 66 88 or +60378443696 (overseas) for OTP mobile number registration. Your OTP mobile number will be updated upon successful TPIN (Maybank Phone Banking) verification. Alternatively, you may walk in to nearest Maybank branch in Malaysia for further assistance.

How long does Maybank refund take?

Steps for refund: Download and complete the Maybank Credit Card Report Form. Email the completed form and include a copy of NRIC / Passport to prepaidcard@maybank.com. Refund process will be done within 14 working days.

How do I request a new Maybank ?

Please visit any of our Maybank Singapore Branches for a replacement . Alternatively, please submit a new request by completing the eServices form.

How long does Maybank transfer take?

What is the cut off time to make a GIRO transfer? Payment Initiated by Customers*Funds Received by BeneficiariesBusiness Days (Mon-Fri)11:01 am to 2:00 pmSame business day2:01 pm to 5:00 pmAfter 5:00pmNext business dayNon-Business Days (Saturday, Sunday and Federal Territory Public Holidays)Next business day3 more rows

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How do I activate my new ?

Personal customer how to activate a Hover over Services Preferences and Click Preferences. Click Security. Step 3 : Click Activate new or Activate . Click Activate. Enter the Serial number twice and then click Confirm. Enter the code and click Authorise.

Is Maybank available worldwide?

Maybank's network spans across all 10 ASEAN nations as well as key Asian countries and global financial centres with a network of 2,600 retail banking branches worldwide with more than 43,000 employees.

How do I cancel a transaction Maybank2u?

How to cancel recurring transfer? Login with your Maybank2u account. Go to 'Settings' Select 'Pay & Transfer' tab. Select 'Transfer Future & Recurring' Find the future & recurring transfer you want to cancel, click 'X' and click 'Yes' to confirm.

How do I report a transaction to Maybank?

Inform Maybank Fraud Hotline at +603 58914744 on any unauthorized transaction or any discrepancy detected.

How do I unlock my M2U account?

You may head to the nearest Maybank ATM or branch to change your TAC mobile number. Step 1: Insert your ATM card & key in PIN. Step 2: On the Main Menu, select 'Maybank2u/Phone Banking/ATM SMS Alerts Other'. Step 3: Select 'Update M2U TAC Mobile'.

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