Consumer Guide to the 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by reviewing the sections outlined in the guide, such as 'What Vehicles are Covered by the Lemon Law?' and 'Does the Lemon Law Cover Every Vehicle Defect?'. This will help you understand your rights and obligations.
  3. Fill out any required fields in the form, ensuring that all information is accurate. Pay special attention to details like vehicle make, model, year, and VIN.
  4. If applicable, complete the Defect Notification Form included at the end of the guide. Clearly indicate whether you are reporting multiple repair attempts or cumulative out-of-service days.
  5. Once completed, save your document. You can easily share it via email or print it directly from our platform for submission.

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+55 Brazil / Dialing code
The Consumer Guide is an information website designed to help consumers when they are not sure how to solve a consumer problem by providing contacts to relevant organisations or institutions. It introduces consumers to basic life situations they may find themselves in when buying goods or services.
As a consequence, Law 8.078/90 Consumer Defense Code was enacted in March 1991 to govern consumer protection, among other issues. The Code recognizes that consumers are extremely vulnerable under market conditions and tries to ensure that the government will protect consumers effectively.
The registration generates the CVM Code a Nonres- ident Investor identification code for operating in the Brazilian capital and financial mar- kets.
For international calls to Brazil, the international access code used in the calling country must be dialed (for example, 011 from the United States and Canada, 00 from Europe and most other countries, or the actual + sign from some mobile networks), then Brazils country code 55, then the two-digit area code, then

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The CPC prohibits products that present unreasonable risks to a consumers life, health, and safety, as well as deceptive or coercive advertising tactics. The CPC also requires suppliers to immediately inform consumers of any knowledge of potential harm or danger arising from the use of a product already sold.
The Guidelines have the following objectives: To promote fair and equitable financial services practices by setting minimum standards for financial services providers in dealing with consumers. To increase transparency in order to inform and empower consumers of financial services.

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