Aer Lingus - incadincapacitated passengers handling 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering your CUSTOMER NAME and CONTACT INFORMATION, ensuring all mandatory fields marked with * are filled out accurately.
  3. Provide your DATE OF BIRTH and select your GENDER. This information is crucial for identification purposes.
  4. Fill in the PROPOSED ITINERARY section, including your AER LINGUS CONFIRMATION NUMBER and flight details such as DATE, FLIGHT #, FROM, and TO.
  5. Complete the ATTENDING PHYSICIAN section with their contact information and confirm their licensing details.
  6. Indicate if you require supplementary oxygen during the flight and provide details about any MEDICAL EQUIPMENT you will bring on board.
  7. Answer questions regarding your mobility aids, including wheelchair specifications and whether you can manage unassisted.
  8. Finally, review the Customer Statement and Consent section before signing and dating the form to confirm accuracy.

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Airlines are also required to provide passengers with disabilities many types of assistance, including prompt wheelchair or other guided assistance to board, deplane, or connect to another flight; seating accommodation assistance that meets passengers disability-related needs; and assistance with the loading and
Request assistance with your airline Tell them as soon as possible or at least 48 hours before your travel. Provide details about your impairment or mobility difficulties. The airline will pass this to our Assistance team and will take care of you at the airport.
Booking the Passenger Assist service Booking online on the Passenger Assistance booking form. Using the Text Relay UK service: Call 18001 followed by 0343 222 2000 to use the text relay service to speak with a TfL colleague. Using the Passenger Assistance app from the App store or Google Play.
Seatbelt extensions are available on all our aircraft. They cant be pre-booked but if you need one, just let a member of cabin crew know when youre boarding.
Can the air carrier require me to provide proof of my disability? An air carrier must not require any kind of proof as a condition for the provision of transportation, except in some very limited circumstances.

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If you need wheelchair assistance to get off of the aircraft, you should know that airlines are required to provide prompt assistance, which means when the last passenger who did not request deplaning assistance deplanes.

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