New Occupant Statement 2026

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  1. Click ‘Get Form’ to open the New Occupant Statement in our editor.
  2. Begin by entering the ESI ID Number in the designated field. This unique identifier is essential for processing your request.
  3. Fill in the Service Address, including the City, State, and Zip Code. Ensure accuracy to avoid any delays.
  4. Indicate your Occupancy Date, which is when you officially moved into the property.
  5. Provide your Mailing Address along with the corresponding City, State, and Zip Code for communication purposes.
  6. Enter your Telephone Number for any follow-up inquiries regarding your statement.
  7. In the AUTHORIZATION section, affirm your status as a new occupant by signing and printing your name along with the date.

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extending you credit through the deferred payment plan. What is a switch-hold? A switch-hold means that you will not be able to buy electric- ity from another REP until your obligation has been met. The switch-hold will be removed after the past due amount owed to the REP has been processed.
A switch hold is a temporary block placed on an electric meter that prevents a customer from changing to a new retail electric provider (REP). The main goal of a switch hold is to ensure that customers pay off outstanding debts to their current REP before switching to a new one.
If a customer has an unpaid balance or has entered a deferred payment plan with their electricity provider, a switch hold may be placed on the account. This prevents the customer from switching providers until the unpaid balance has been resolved.
How to remove a switch hold? A switch hold can be removed by paying any past due balance owed to your electricity company. Once the balance is paid in full it can take up to 72 hours to remove the switch hold.
If you are the occupant with an unpaid balance on your account, you must pay off that balance to have the switch hold status revoked. Once the balance is paid, you can switch to a new provider and plan.

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Electricity providers must follow strict timelines for removing switch-holds once youve met your obligations. Specifically, they must submit a request to lift the hold by noon of the next business day after you complete your payment plan or pay your outstanding balance.
Please send us your completed and signed New Occupant Statement and Proof of Occupancy Document so that we can help remove the hold and continue with your enrollment process.

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