2023 CarePlus Over-the-Counter (OTC) Products Mail-Order Form-2025

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The document outlines the 2023 Over-the-Counter (OTC) Products Mail-Order Form for CarePlus members, detailing how to order OTC products through CenterWell Pharmacy. It explains the allowance amounts based on different CarePlus plans, ordering procedures, payment options, and customer service contact information. The catalog includes a variety of health-related products available for order, emphasizing that unused allowances do not roll over and certain restrictions apply.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What are considered OTC products?

OTC items are not eligible if they are normally used for general health, are not used to treat a medical condition (e.g. lotion, shampoo (except for products used to treat dandruff), toilet paper, lip balm) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers).

How much is the OTC allowance?

OTC benefits are typically structured on an allowance basis where an enrollee is provided an allotted annual, quarterly, or monthly allowance with quarterly allowances being the most common. On an annualized basis, the average allowance per enrollee in 2021 was $400.

How to order OTC from Centerwell Pharmacy?

0:15 1:18 And complete your order shopping is just as easy in the Centerwell. Pharmacy app where you can shopMoreAnd complete your order shopping is just as easy in the Centerwell. Pharmacy app where you can shop on the go at your convenience. Well let you know when your items ship.

What products can I buy with my OTC card?

OTC Supplies Pain relievers and fever control medicine (e.g., acetaminophen, ibuprofen) Decongestants (e.g., Sudafed*) Expectorant (e.g., Mucinex, Robitussin) Antihistamines (e.g., Benadryl) Saline nasal spray. Cough drops.

What products are covered by OTC?

Online: Sign in to CenterWellPharmacy.com and select Over-the-Counter (OTC) items from the Shop OTC Supplies drop-down at the top of the page. Due to added time to receive your request by mail, we encourage you to allow extra time when placing your order.

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