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The Access-A-Ride Eligibility Appeal Form allows individuals to appeal their eligibility determination for the Access-A-Ride service within 60 days of notification. The form provides options for appealing in person or in writing, and outlines the process, including the right to representation, informal hearing procedures, and timelines for decisions. It also includes information on language assistance and behavior expectations during hearings.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Should I tip my Access-A-Ride driver?

Tipping is not required and is not part of your E-Hail voucher subsidy.

What makes you eligible for Access-A-Ride in NYC?

To be eligible for AAR, the patient must have a physical or mental disability and, as a result of the disability or its symptoms, be unable to ride, board, or disembark from public transportation in New York City without assistance from another individual.

What are the requirements to get access to a ride in NYC?

you have a disability that prevents you from using accessible buses or subways for some or all of your trips; and. if your needs match the ADAs requirements. You could also be eligible if youre recovering from surgery, have a long-term condition, or are seeking Paratransit Service during your visit to NYC.

How much does Access-A-Ride Pay NYC?

As of Mar 16, 2025, the average hourly pay for an Access Ride Driver in New York is $22.62 an hour. While ZipRecruiter is seeing salaries as high as $52.56 and as low as $9.20, the majority of Access Ride Driver salaries currently range between $14.19 (25th percentile) to $25.23 (75th percentile) in New York.

What is the transportation for disabled people in NYC?

The MTA New York City Transit Access-A-Ride (AAR) service is the Citys paratransit program which provides public transportation for eligible customers with disabilities that prevent them from using the public buses and subways.

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How much do you get paid at Access-A-Ride NYC?

As of Mar 18, 2025, the average hourly pay for an Access A Ride in New York is $26.70 an hour. While ZipRecruiter is seeing salaries as high as $53.91 and as low as $11.83, the majority of Access A Ride salaries currently range between $17.88 (25th percentile) to $29.47 (75th percentile) in New York.

How do I complain about Access-A-Ride in NYC?

For questions or complaints about Access-A-Ride service, information on how to apply or recertify for AAR or for questions concerning the E-hail Pilot Program please call 877-337-2017 or visit Access-A-Rides website.

Who is eligible for Access-A-Ride in NJ?

Access Link is for people with disabilities who are unable to use the NJ Transit bus or light rail system. Access Link will pick you up and drop you off if you are within of a mile of a NJ Transit bus or light rail route. Like the bus, other riders may be picked up and dropped off on the way to your destination.

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