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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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Can I upgrade my Globe plan to platinum?

Can I upgrade to ThePLATINUM Plans? If youre an existing postpaid customer, you can request this at our Globe stores and hotline. Additional supporting documents may be requested if necessary. Your upgrade request will be subject for approval.

How long is the delivery of Globe plan?

When buying from Globe Online, you can choose from two delivery options: Standard delivery (Takes 3-5 days) Express or next-day delivery.

How can I reactivate my Globe postpaid?

How can I reconnect my line? The first step is to settle your remaining balance. To get the details of how much you have to pay, you can check your latest Globe bill. You can also view your bill details via the GlobeOne app at .

What happens if I dont renew my Globe postpaid plan?

If theres still more than 30 days left in your current contract, youll have to pay a pre-termination fee. If theres less than 30 days in your ongoing contract, youre already eligible for plan renewal. Great! It helped me!

How Fast Is Globe postpaid?

Existing Globe At Home postpaid customers can now enjoy an average internet speed of 100 Mbps with free broadband upgrades, giving them greater bandwidth to accomplish their daily tasks and enjoy leisure time online.

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What happens when you dont pay your Globe postpaid bill?

In the event of a pending bill, the cellular provider will disconnect the connection first, followed by notices and calls from recovery agents. If you do not pay your bills after that, you will most likely be blacklisted by the operator, which means you will never be able to use their services again.

How long does it take for Globe postpaid to be activated?

For authorized representatives (Postpaid SIM only) The Globe store will activate the newly-issued SIM within 24 hours.

How can I add more GB in Globe postpaid?

Text GS ADDSURF 99 to 8080 and get an additional 1 GB you can use for anything online.

How to get approved for Globe plan?

What are the requirements to avail of these plans? Proof of Identity. Proof of Billing Address. Proof of Financial Capacity (the amount of which should be commensurate to the plan value applied for)

How can I reactivate my Globe postpaid account?

Talk to Us. Dial 211 for inquiries about reconnection and repair visits.

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