Austin water service verification form 2026

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  1. Click ‘Get Form’ to open the austin water service verification form in our editor.
  2. Begin by filling in the 'Service Address' field, ensuring you provide accurate details about the location of your project.
  3. Complete the 'Lot' and 'Block' fields as required. If applicable, indicate whether any dwelling units have been demolished or if multiple dwelling units exist on the same lot.
  4. Specify the subdivision name and answer questions regarding new dwelling units, corner lots, and existing uses. Be thorough in your responses to avoid delays.
  5. Fill out the number of bathrooms and meters that will serve your property. Ensure all numerical entries are accurate for proper processing.
  6. Review your entries carefully before signing at the bottom of the form. Your signature confirms that all information is complete and accurate.

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Service Availability Letters are typically provided in response to requests for will-serve letters, confirming if the property is within the service area of Austin Water (AW).
Hose-end sprinklers and drip irrigation are permitted for up to two designated outdoor watering days per week, also before 10 a.m. and after 7 p.m. Hand-held watering and tree bubblers are allowed at any time.
To start, stop, transfer, your City utilities, or to manage your service, billing, and payment options online, visit City of Austin Utilities Online Customer Care where you can: Create a secure, online account. Pay your bill online or find other payment options and locations. Choose your energy source.
Austin is currently in Conservation Stage watering restrictions, and Stage 1 restrictions will be triggered when water storage levels docHub 750,000 acre-feet. You can check LCRAs latest projections here.
You can start, stop, or transfer utility service with the City of Austin on the phone, online, or in person: Call Customer Care at 512-494-9400 to speak with a representative. Register with Online Customer Care to request new service or changes to your existing service.

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