Ada paratransit application 2025

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The Americans with Disabilities Act (ADA) requires transit agencies to provide paratransit services to people with disabilities who cannot use the fixed route bus or rail service (also known as mainline service).
Under the Americans with Disabilities Act (ADA), paratransit functions as a safety net for persons whose disabilities prevent them from using the regular fixed route system (bus or rail). It is not intended to meet all of the transportation needs of all persons with disabilities, all of the time.
The Americans with Disabilities Act (ADA) requires public transit agencies that provide fixed route service to provide complementary paratransit service to people with disabilities who cannot use the fixed route bus or rail service because of a disability.
Examples of individuals who would qualify under this category include those with intellectual, cognitive, vision, or psychiatric disabilities who cannot independently navigate the fixed route system for some or all of their trips. A person with a disability who requires an accessible vehicle when one is not available.
To be eligible for paratransit, you must be unable to use Munis accessible buses, trains, or streetcars some or all of the time, without the aid of another person. In addition, if you are unable to get to and from a bus or Metro stop or station, you may be eligible for paratransit.
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Paratransit is not limited to medical appointments. You can use it for shopping, visiting friends, or other activities. The cost is often similar to bus fare (for example: $2 each way). If you have a companion or aide with you, that person can usually ride for free.
Most paratransit vehicles are wheelchair-accessible or come with ramps or lifts to enable access. There are different types of paratransit services. The simplest are small buses, vans, or taxis with a roughly defined route that pick up and drop off passengers upon request.

application for paratransit service