Sunshine over the counter 2026

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The document outlines Sunshine Health's Mail-Order Over-the-Counter (OTC) Program, which allows members to order select OTC health items to maintain good health. It provides details on how to place orders, the monthly benefits available for different programs, and a list of OTC products with their prices. Additionally, it describes a rewards program that incentivizes members for completing healthy activities with dollar rewards added to a CentAccount card. The document also includes information on a Care Grant Benefit Request Form for additional support.

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Click ‘Get Form’ to open it in the editor.
Begin by entering your Sunshine Health ID card number in the designated field. This is essential for processing your order.
Next, review the list of available Over-the-Counter (OTC) items. Each item has a corresponding number; make a note of the items you wish to order.
In the 'Item(s) requested' section, clearly list each item along with its quantity. Ensure that you do not exceed your monthly benefit limit.
If applicable, attach any supporting documentation required for your request. This may include receipts or additional forms as specified.
Finally, submit your completed form through our platform by clicking ‘Submit’. You will receive confirmation once your order is processed.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How much is the OTC allowance?

*FOR OVER-THE-COUNTER BENEFITS AT NO ADDITIONAL COST: Over-the-counter (OTC) allowance benefits are included in select Medicare Advantage and Medicaid plans. The allowance may only be applied to select OTC products. Allowance amount may vary by plan.

What can I buy with my OTC benefits card?

OTC benefits are typically structured on an allowance basis where an enrollee is provided an allotted annual, quarterly, or monthly allowance with quarterly allowances being the most common. On an annualized basis, the average allowance per enrollee in 2021 was $400.

How do you use sunshine over-the-counter benefits?

The benefit lets you get OTC items by going to any allowed stores. You can also order by phone at 1-888-262-6298 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at . You order from a list of approved items, and it will be sent to your address.

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