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Modivcare complaints 2025

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The document is a Complaint Form used for reporting issues related to a member or patient at a facility. It includes fields for personal and appointment details, transportation information, and a description of the complaint. The form is intended to be submitted via fax to Logisticare Solutions, LLC for processing.

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Click ‘Get Form’ to open the modivcare complaints form in the editor.
Begin by entering the 'Date Submitted' at the top of the form. This helps track when your complaint was filed.
Fill in the 'Facility Representative' and 'Facility Name' fields to identify where the complaint is originating from.
Provide the 'Facility Contact Number' for follow-up communications regarding your complaint.
Enter the 'Member/Patient’s Name' and their 'Medicaid Number' to ensure accurate identification.
Document the 'Date of Appointment' and 'Appointment Time' to give context to your complaint.
Indicate who transported the member/patient in the designated field for clarity on logistics.
In the 'Complaint Description' section, provide a detailed account of your concerns. Be as specific as possible to facilitate resolution.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How much does ModivCare pay per trip?

You will not receive payment for your trip unless your form is complete. The rate is $0.54 per mile. The distance will be the number of miles from your home to your medical appointment. The miles will be given to you during your reservation phone call.

Can I sue ModivCare?

IF YOU ARE AN INVESTOR WHO SUFFERED A LOSS IN MODIVCARE, INC. (MODV), CONTACT THE LAW OFFICES OF HOWARD G. SMITH BEFORE MARCH 31, 2025 (LEAD PLAINTIFF DEADLINE) TO PARTICIPATE IN THE ONGOING SECURITIES FRAUD LAWSUIT.

What is the ModivCare controversy?

CASE DETAILS: ing to the filed complaint, defendants made false statements and/or concealed that certain contracts used in ModivCares NEMT segment caused the Companys free cash flow to deteriorate and as a result, (1) contract renegotiations and pricing accommodations negatively impacted the Companys adjusted

Who is the provider relations director of Modivcare?

As part of Modivcares efforts to drive strategic and operational excellence, Chad Shandler, Senior Managing Director and Co-Leader of the Corporate Finance Healthcare practice at FTI Consulting, has been appointed as Chief Transformation Officer.

Who is the Modivcare chief compliance officer?

Celeste Crocker, Provider Relations Director.

modivcare complaint line

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Who oversees ModivCare?

Heath Sampson was appointed President and Chief Executive Officer of Modivcare in November 2022. With over 30 years of leadership experience, Heath has a proven track record of driving transformation and growth.