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The only reason for service being suspended is for non payment. If you are talking about prepaid, your service likely expired. If your prepaid account balance has been $0 for more than 60 days, the account was closed and SIM card deactivated.
Suspending a SIM is equivalent of barring access to that SIM so that it may not perform any usage. The process does not deprovision or terminate the SIM card. Any historic usage is retained too for reporting purposes. You may then resume a SIM card later.
Suspending service means your phone will no longer connect to your carrier's network, and you cannot make any calls or send texts. It's not a permanent solution as most carriers limit the length of suspension to a few months, after which service resumes automatically and you're back to being charged your full rate.
The only reason for service being suspended is for non payment. If you are talking about prepaid, your service likely expired. If your prepaid account balance has been $0 for more than 60 days, the account was closed and SIM card deactivated.
Suspending service means your phone will no longer connect to your carrier's network, and you cannot make any calls or send texts. It's not a permanent solution as most carriers limit the length of suspension to a few months, after which service resumes automatically and you're back to being charged your full rate.
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If your SIM has been suspended after 113 days and before the 120th day, you can reach out to Vodacom and they will reactivate the number.
Remove the SIM card from the handset. Write down the numbers that are printed on the SIM card. ... Contact your wireless provider to activate your SIM card. ... Give the IMEI number and SIM card number to your customer service agent. Put the SIM card back into your phone and replace the battery and cover.
Vodacom SIMs can be activated by us remotely in bulk by using the ICCID. For manual activation, insert SIM into a phone and dial 100.
If your SIM has been suspended after 113 days and before the 120th day, you can reach out to Vodacom and they will reactivate the number. However, once you have gone beyond 120 days, you can no longer reactivate a Vodacom SIM. That's because the number will already have been reallocated.
Conversation. Hi there Please note that Vodacom may suspend the Services or disconnect your Cell Phone Number from the Network, if the Service has not been used by you for a period in excess of 4 (four) months (120 days). It is possible that your number has been recycled back into the system.

reactivate vodacom number