Virginia nursing home complaints 2026

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  1. Click ‘Get Form’ to open the Virginia Nursing Home Complaint Form in the editor.
  2. Begin with Section 1, where you can optionally provide your contact information. This helps the Office of Licensure and Certification (OLC) reach you for follow-up.
  3. In Section 2, enter the nursing home’s details, including its name and address. Accurate information is crucial for proper investigation.
  4. Proceed to Section 3 to provide resident information. Specify your relationship to the resident and confirm if they are still in the nursing home.
  5. Section 4 requires detailed complaint information. Describe your concerns thoroughly, including dates and any witnesses involved.
  6. In Section 5, indicate if you reported this issue to nursing home staff and provide relevant details about that interaction.
  7. Finally, in Section 6, suggest what resolution you believe is appropriate for your complaint before submitting the form.

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Complaints against a hospital, nursing facility, hospice or homecare agency should be made to the Office of Licensure and Certification. Complaints against an assisted living facility should be made to the Department of Social Services.

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