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Versions	Form popularity	Fillable & printable
2021	4.2 Satisfied (59 Votes)
2019	4.8 Satisfied (97 Votes)
2018	4.3 Satisfied (159 Votes)
2018	4.4 Satisfied (202 Votes)
2014	4.2 Satisfied (69 Votes)
2013	4 Satisfied (40 Votes)

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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What happens when you cancel optimum?

When you cancel Optimum service, you still have to pay for the full billing cycle, not just the days you actually used. Even if you cancel Optimum just one day into the new month, you owe for the rest of the month\u2014even if that's hundreds of dollars.

How do I add someone to my optimum account?

1. Click on Account and select Household from the dropdown menu. 2. To invite another PC Optimum\u2122 member to Household, click Get Started.

Can you transfer an optimum account to another person?

Yes, account holders can let another person take ownership of an existing account. Both the current and the new owner must authorize an ownership transfer.

How do I change my primary optimum ID?

You must be on your home network to create your first, or primary, Optimum ID. Go to optimum.net/id. Enter your 13-digit account number. ... Enter the last name on your account. Enter the phone number on your account. Click Continue. Complete the required fields and click Create Optimum ID.

Can you transfer optimum account to another person?

Current (Previous Customer) Information Phone # Email Address: Signature of Current Account Holder : Date: Required for ALL situations above except \u201cDeceased\u201d IMPORTANT: Upon transfer of the account, direct payment options such as Online Bill Pay and recurring payments will be cancelled.

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How do I change my optimum plan online?

You have the flexibility to change your monthly plan at any time. Sign in to MyMobile. Click My lines. Select the line for which you would like to adjust your data. Click My plan. Choose your new monthly data option, then click Update data option.

Can I transfer my optimum account to another person?

Yes, account holders can let another person take ownership of an existing account. Both the current and the new owner must authorize an ownership transfer.

How do I change my optimum network name?

Go to http://router.optimum.net/ and fill the fields with the appropriate ID and password. Now, look for your WiFi network name and password found under \u201cbasic settings\u201d. Rename the network with whatever name you like and save it.

How do I add an Optimum ID to my home network?