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Commonly Asked Questions about Metro Application Forms

How do I replace my lost senior MetroCard in NYC online?

If your Fair Fares NYC MetroCard is lost or stolen, log on to your account at nyc.gov/accessfairfares and select Report FFNYC MetroCard lost or stolen. You can also report a Fair Fares NYC MetroCard lost in a machine. You can also call 311 to report your card lost or stolen.

How do I renew my NYC MetroCard?

You must submit a renewal application through your ACCESS HRA Fair Fares NYC account, and be found eligible, to stay enrolled in the program. You can also update information, such as your mailing address, through your ACCESS HRA Fair Fares NYC account.

How much is the reduced fare for seniors in NYC?

The base fare for the local rail and bus system is now $2.90, but a senior or eligible transit rider would pay half that, or $1.45, if they enroll in the program.

How do I renew my senior MetroCard in NYC?

How to refill your Reduced-Fare MetroCard Insert your reduced-fare card into the MetroCard Vending Machine in stations. Refill it using credit, debit, or cash. When the machine returns your card, you can swipe it at a subway turnstile or dip it in the bus farebox and the reduced fare will be automatically applied.

How do I replace a lost senior MetroCard in NYC?

The following MetroCards can be replaced: EasyPayXpress and Reduced-Fare EasyPay MetroCard. Call the EasyPay Account Service Center at 1-877-323-7433 immediately if your card is lost or stolen. You can also file a claim online.

How do I replace my expired MetroCard in NYC?

0:02 0:47 Once we get your metrocard. Well mail you back a replacement for more information on how to replaceMoreOnce we get your metrocard. Well mail you back a replacement for more information on how to replace your metrocard go to mta.info metrocard dash help or call 511. Thank you for riding.

How do I renew my senior MetroCard in NYC for seniors?

How do I renew my senior MetroCard NYC? At a MetroCard Vending Machine Insert your reduced-fare card into the MetroCard machine in stations. Refill it the way you normally would. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied.

What is the income limit for Fair Fares in NYC?

Check your eligibility Fair Fares is open to New York City residents aged 16-84 living at or below the federal poverty line (earning an annual income of less than $12,880 for an individual to $26,000 for a family of four).