PrescriPtion renewal Form - OptumRx 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Contacting your GP surgery Ask your GP surgery how to let them know when you need your repeat prescription. When your prescription is ready you can pick it up in person, or your GP surgery may be able to send it to a pharmacy of your choice.
You can get an extra refill of your medication through home delivery or a retail pharmacy. Please go online to My Prescriptions at optumrx.com or call the number on the back of your ID card and use the IVR phone system to order the one-time supply.
If individuals need further prescription refills, they may be able to call a doctor or contact the pharmacy to get them. They may also be able to get refills through online telehealth services after speaking with a provider virtually.
Doctors can lawfully refuse to refill a prescription under certain circumstances. Common reasons include: Safety concerns: The doctor believes the medication could be harmful or is no longer appropriate for the patient.
Choose the Best Refill Option for You In person. Go to the pharmacy where you originally filled your prescription, request a refill, and either wait for it or come back to pick it later. By phone. Use the pharmacys phone number listed on your medicine label to call in your refill. Online. By mail.
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People also ask

If your doctor uses a service like MyChart, you should be able to send messages like refill requests online. Also, if you use a large pharmacy like Walgreens or CVS, you could probably request a refill through the pharmacy website as well.

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