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Who gets paid in a USPS claim?

Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.

Can you file a USPS claim as the recipient?

What does a USPS Claim cover? If your delivery were insured, USPSs claim process would cover the costs of shipping and the package value, up to the amount specified. If you did not have insurance, but a Missing Mail Search determined your delivery is lost or damaged, a claim will cover the cost of shipping.

How do I file a postal claim?

The Postal Service makes payment to the mailer unless the mailer and addressee agree that the addressee should receive payment. What is the process to repay the Postal Service when a claim has been paid but the package was later delivered?

How do USPS pay claims?

All required claim documents must be completed and submitted. A decision regarding your claim is usually communicated within 5-10 days. Allow 7-10 business days to receive approved claims payments in the mail. If your claim was filed online, you may check the status by signing in to your usps.com account.

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