Big difference scheme application form online 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out your personal information in Section 1. Select your title, and provide your name, address, postcode, date of birth, phone number, and email.
  3. In Section 2, indicate who shares your home with you. Select from the options provided and list the full names of each adult living with you. Include details about children under and over 16.
  4. Proceed to Section 3 to disclose any debts. Fill in the amounts owed for various categories such as rent, mortgage, and utilities along with weekly payment offers.
  5. In Section 4, outline all household income and expenditure. Enter weekly figures for wages, housing costs, and other income sources while detailing your outgoings.
  6. Complete Section 5 by ticking all applicable boxes regarding employment status and benefits received by you or anyone in your household.
  7. Attach any necessary supporting documentation as mentioned in Section 6 to expedite your application process.
  8. Finally, review the declaration in Section 8 before signing and dating the form to confirm accuracy.

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The scheme is funded by Severn Trent and offers reduced water charges for eligible households, making essential services more affordable during the cost-of-living crisis. Rising household costs are putting pressure on families and individuals.
The Big Difference Scheme can offer a reduction of water bills to any Severn Trent customer with a household income below 22,010. Households with child dependants may be eligible for an additional income allowance in excess of this amount. Severn Trent Big Difference Scheme - Woodlands Medical Practice Woodlands Medical Practice 2025/01/10 Woodlands Medical Practice 2025/01/10
The Big Difference Scheme will design a payment plan especially for you which will include payments towards any outstanding debt on your account. The scheme runs for 12 months at a time. Youll have to apply again at the end of each year-long period. The Big Difference Scheme is reported to Credit Reference Agencies.
The Big Difference Scheme is for household customers on low incomes who struggle to pay their water or sewerage bills. Once you apply, an assessment of your households income will be carried out. This takes into account everyone in the household.
Applying for the Big Difference Scheme Whichever way you apply, youll need to provide evidence of your household income. This could include: Payslips from within the last 3 months. Benefit award letters from the Department for Work and Pensions. Big Difference Scheme | Help with paying your bill | My Account Severn Trent Water help-when-you-need-it big Severn Trent Water help-when-you-need-it big

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If youve moved to a new house out of the Severn Trent region and your account for your old address is in credit, we will send you a refund within 14 days of us being notified that you have left the property. If you havent yet let us know youve moved to a new house, please contact us. Making and receiving payments guide | Customer Information Hub Severn Trent Water help-and-contact payments Severn Trent Water help-and-contact payments

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