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Ashwin Vasan, MD, PhD. Dr. Ashwin Vasan is the Commissioner of the New York City Department of Health and Mental Hygiene.
Office of Medicaid Inspector General (formerly New York State Department of Health)
Agency: New York State Department of Health. Division: Managed Care Complaints. Phone Number: (800) 206-8125. Business Hours: Monday - Friday: 8:30 AM - 5 PM.
Important Phone Numbers for Patients and Providers ContactsPhone NumberNY Medicaid CHOICE (enrollment broker)1-800-505-5678Managed Care Complaint Line, NYS Department of Health1-800-206-8125Medicaid Help Line, NYS Department of Health1-800-541-2831Medicare General Info1-800-MEDICARE (1-800-633-4227)19 more rows
Those related only to the care provided by a physician in private practice visit: or 1-800-663-6114.
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OMH also regulates, certifies and oversees more than 4,500 programs, operated by local governments and nonprofit agencies. For questions about mental health services, to find a mental health service provider or to make a complaint, call OMH Customer Relations toll-free at 1-800-597-8481.
The Medicaid Managed Care service system includes several behavioral health services, such as Health and Recovery Plans (HARPs). HARPs provide a variety of services for adults 21 and older who have serious mental illness and substance use disorders.
Medicaid Complaint Agency: Human Resources Administration. Division: Medicaid Helpline. Phone Number: (888) 692-6116. Business Hours: Monday - Friday: 8 AM - 5 PM. Automated Assistance is available in English and Spanish 24 hours, 7 days a week.

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