Torrid return form 2026

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  1. Click ‘Get Form’ to open the torrid return form in the editor.
  2. Begin by filling in the SKU number for each item you wish to return. This is essential for processing your return accurately.
  3. Next, provide a detailed item description. Be specific about the product to ensure clarity.
  4. Indicate the quantity of items being returned. Make sure this matches what you are sending back.
  5. Select a reason code from the provided list that best describes why you are returning the item. This helps Torrid improve their services.
  6. Once all fields are completed, review your information for accuracy before saving or printing the form.
  7. Pack your items securely, ideally in their original packaging, and include the completed return form inside.

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Free standard US shipping on orders over $50 USD. $4 USD Flat Rate Shipping applies for VIP Loyalist on orders totaling less than $50 USD. Offer valid to Torrid Loyalist and VIP members only on Torrid.com and in Torrid stores.
Domestic Torrid Rewards VIP Members: Domestic VIP members from within the 48 contiguous states get free returns on any orders shipped to and being returned from the 48 contiguous states. You must be a current VIP-level Torrid Rewards member and must be returning an order originally placed while having VIP status.
Note that a $6.00 return shipping fee will be deducted from your total return amount. Please allow 1-2 weeks for processing returns. Note that Klarna, Apple Pay or Google Pay purchases can only be returned by mail and not in stores. Online orders purchased with PayPal can now be returned to U.S. stores.
You may have to pay the cost of posting something back to the seller. The seller should have told you who has to pay for this when you bought the item. For example, it could have been in the terms and conditions. If they didnt tell you, they will have to refund your postage costs.
If you make a return, points will be deducted from your account. 1 point will be deducted for every $1 you return.

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Return By Mail For non-VIP members within the 48 contiguous states, note that a $6.00 return shipping fee will be deducted from your total return amount. Members outside the 48 contiguous states, AK, HI, PR and all other US territories are responsible for all return shipping charges.

torrid return policy without receipt