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You may contact our customer service hotline to obtain the termination request form for the Services, now TV services, optional services and optional premiums you wish to terminate. Please refer to Clause 13.3 of the General Conditions for details and Clause 12 of the now TV Terms and Conditions.
You may contact our customer service hotline to obtain the termination request form for the Services, now TV services, optional services and optional premiums you wish to terminate. Please refer to Clause 13.3 of the General Conditions for details and Clause 12 of the now TV Terms and Conditions.
Use your ATM card to settle your bill at any ATM labeled "Bill Payment Service" by selecting merchant "PCCW". Mail a crossed check payable to "PCCW" with the payment stub to GPO Box 11253, Hong Kong. Write your Receipt A/C No. on the back of the check and send it 3 working days before the payment due date.
Note: To terminate the NETVIGATOR services (including extra services, broadband or 56K Dial-up service), please submit your termination request at least 30 days prior to your requested service-end date.
Netvigator is a residential Internet service provider in Hong Kong, operated as a brand of Hong Kong Telecom, a subsidiary of PCCW.

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Netvigator is a residential Internet service provider in Hong Kong, operated as a brand of Hong Kong Telecom, a subsidiary of PCCW.
1. How do I change my password? After logging into webmail, go to the upper right-hand corner and select "Change Password" in the drop-down menu. Or go to https://cs.netvigator.com/eng/, then select "Change Password" in the left-hand column under "My Profile".
If you wish to have full use of the Service for the prepaid charges which are non-refundable, you should request a termination date to fall on the last day of your bill period by giving us at least 30 days' prior notice pursuant to Clause 13.2.
You may contact our customer service hotline to obtain the termination request form for the Services, now TV services, optional services and optional premiums you wish to terminate. Please refer to Clause 13.3 of the General Conditions for details and Clause 12 of the now TV Terms and Conditions.
Note: To terminate the NETVIGATOR services (including extra services, broadband or 56K Dial-up service), please submit your termination request at least 30 days prior to your requested service-end date.

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