Opal refund form 2026

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  1. Click ‘Get Form’ to open the Opal Refund Form in the editor.
  2. Fill out the top section in CAPITAL LETTERS using a black pen. Ensure all personal details are accurate.
  3. Provide your Australian bank account details and ensure the account holder has signed the section titled ‘Refund to my Australian bank account’.
  4. Sign the refund agreement section, confirming that all information provided is true and up to date.
  5. Keep the tear-off section at the bottom of the form for your records.
  6. Return the completed form along with your Opal card to Opal Customer Care, Locked Bag 5026, Alexandria NSW 2015. Do not staple or perforate the card.
  7. Allow up to 20 business days for processing. Note that refunds paid by cheque may take additional time.

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