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Money order claim form 2026

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The document is a Money Order Claim Card that outlines the process for purchasers to request a refund or photocopy of a money order. It includes instructions for completing the claim, the requirement of an $18 processing fee, and emphasizes that submission does not guarantee a refund. The document also details necessary attachments, processing times, and contact information for customer service.

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Click ‘Get Form’ to open the Money Order Claim Card in the editor.
Begin by entering the Money Order Serial Number and today's date at the top of the form.
Complete all required fields, including your name, address, and contact information. Ensure clarity to avoid processing delays.
Indicate whether you would like your request sent overnight for an additional fee by selecting 'Yes' or 'No'.
Attach a copy of your detachable money order receipt in the designated area on the form.
Sign and print your name at the bottom of the form. Remember, your signature is essential for processing.
Retain the top half of the completed form for your records and prepare to mail the bottom half along with payment.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How to file a money order claim?

To file an inquiry, PS Form 6401 may be filed at any time for a fee (for domestic or international money orders). A replacement will not be issued until 60 days after the money order purchase date, provided the money order has not been paid.

How to get a refund for a money order?

No, money orders do not have an expiration date. However, depending on the state of purchase, if you do not use or cash the money order within 1-3 years of the purchase date, a non-refundable service charge will be deducted from the principal amount according to the terms conditions of the money order.

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