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Members are not responsible for normal wear-and-tear on the vehicle. However, the fee does apply to damage caused by unavoidable events such as floods, hail, wind, trees falling, etc. Before each trip, we ask you to check the car inside and out and report any damage.
A damage waiver fee is a prepaid, non-refundable fee included in a rental homes total price that covers accidental damages to your property during the guests stay.
Insurance is included, but if you happen to be involved in an incident with your Zipcar, a damage fee of up to 750 (1,000 for higher risk members) may apply.
Moderate: Moderate damage may affect multiple components of the vehicle and may impair the vehicles operation and/or safety. Severe: Severe damage usually affects multiple components of the vehicle and is likely to compromise the vehicles operation and/or safety.
A waiver allows you to reduce or eliminate the damage fee. Purchasing a waiver wont change your insurance coverageit just changes the maximum amount youll be charged if youre involved in an incident with your Zipcar. All our damage excess waivers cover your Roundtrip and Zipcar Flex trips.
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People also ask

Members who comply with the membership contract are covered by Zipcar physical damage insurance on the Zipcar vehicle while driving a Zipcar.
Should a vehicle be returned late, the reserving Member will be responsible for late fees as described in the Fee Policy. 4.5 Stolen vehicles must be immediately reported and the Zipcard must be immediately returned to Zipcar as proof that Member had the Zipcard secured when the vehicle was stolen.
If you havent had any luck with the Help Center (or dont want to bother with it), then you can contact Zipcar support via email at support@zipcar.com.
Insurance is included, but if you happen to be involved in an incident with your Zipcar, a damage fee of up to 750 (1,000 for higher risk members) may apply.
Members are not responsible for normal wear-and-tear on the vehicle. However, the fee does apply to damage caused by unavoidable events such as floods, hail, wind, trees falling, etc. Before each trip, we ask you to check the car inside and out and report any damage.

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