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The document outlines the application process for Para Transpo, a door-to-door accessible public transit service for individuals with disabilities who cannot use conventional transit. It details eligibility criteria based on functional ability rather than disability alone, describes the types of services offered (unconditional, temporary, and conditional), and provides instructions for completing the application form. The document also explains how eligibility is determined by Lifemark health-care professionals and includes information on emergency access, visitor policies, and support person requirements.

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What is Para Transpo?

Para Transpo is a shared-ride, book-in-advance, door-to-door accessible public transit service for people with disabilities who cannot use conventional public transit.

Who is eligible for Para Transpo services?

Eligibility is determined based on the applicant's functional ability to use conventional transit, not solely on disability. There are three categories: Unconditional, Temporary, and Conditional.

How do I apply for Para Transpo?

To apply, fill out the application form completely and have it signed by both the applicant and their health-care professional. Submit it via fax, mail, or in person to Para Transpo.

What should I do if my application is denied?

If your application is denied, you have the right to appeal. Information about the appeal process will be included in your eligibility notification letter.

Can visitors access Para Transpo services?

Yes, temporary access to Para Transpo is available for visitors who are eligible for specialized transit in their own community and visit Ottawa for less than four weeks per year.

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What is Para Transpo?

Para Transpo is a shared-ride, book-in-advance, public transit service. The service is open to eligible customers who are unable to take conventional transit (buses and O-Train) some or all of the time due to a disability. It is funded by the City of Ottawa and administered by OC Transpo.

What is an example of a paratransit?

Example: You use a wheelchair but the nearest bus stop is separated from you by stairs. You are eligible for paratransit because you cannot reach the bus stop. Reminder: Even if you are eligible for paratransit, you do not have to ride paratransit for all trips.

What is the fine for not paying OC Transpo?

The fine for not paying the fare is $260. OC Transpo raised $353,105.20 in 2024 from fare enforcement, revenue that will go back into funding transit operations; however, this only accounts for 41 per cent of all tickets issued.

How do you use transpo?

To ride, just tap your one-day DayPass or multi-day pass at the fare gate or show it to the operator as you board the bus. A one-day DayPass is valid for unlimited travel all day, for one person. On weekends and specified holidays, use a one-day DayPass as a 2-for-1 DayPass!

What is a ParaPay?

ParaPay is a new card-free system that lets you pre-pay your Para Transpo fares. Simply open your account, load money or a monthly pass, then book your trips and ride. No need to carry cash, tickets or a Presto card. ParaPay cannot be used to pay for trips on OC Transpo buses or the O-Train.

Para transpo 2025

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What is Para Transpo?

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Can visitors access Para Transpo services?

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What is Para Transpo?

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