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The Tollway allows for payment plans of up to 24 months to pay the entire amount. The Tollway uses your financial information, the amount you owe, and your proposed payment amount to determine the length of payment plan.
You can set that up online at www.illinoistollway.com/unpaid-tolls. If you still need help or have additional questions, you can call the Tollway's Customer Service Call Center at 800-UC-IPASS (800-824-7277).
What do I do if I did not pay a toll? When you miss a toll on the Illinois Tollway, you are expected to pay the toll online, within 14 days of travel. Failure to pay tolls can result in fines, fees and possible suspension of your license plate and/or your driver's license.
A written notice of the agency's decision will be mailed to the customer. If the reason for contesting the toll violation is not listed on the form, customers can call Tollway Customer Service at 800-UC-IPASS (800-824-7277) for assistance. How do I resolve a toll violation?
According to the Illinois State Toll Highway Authority, a person's driver's license may be suspended for failure to pay fines or penalties for five or more toll violations or evasions.
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Passenger vehicle owners who fail to pay a toll will now initially face a notice with a $3 invoice fee for each unpaid toll rather than a notice with a $20 violation fine, an 85 percent reduction. Currently, a $20 fine is assessed for each unpaid toll if left unpaid.
The amnesty program was put into place after the pandemic started and now will run through the end of June 2022. The program eliminated penalties for missed tolls and decreased hefty and controversial fines for unpaid tolls. Instead, drivers are to pay the missed toll amount and $3 per violation.
Already miss a toll? No problem. For up to 14 days after you've traveled, you can now enter your vehicle and payment information into the Pay By Plate system, and you'll have the peace of mind knowing you'll avoid added fines and fees.
Thanks to the Illinois Tollway's Tolling 2020 reform program, notices prior to March 9, 2020 that included fines ($20 and $50 per toll) have now been reduced ($3 per toll). This includes anyone previously sent to collections for outstanding toll violations.
Currently, a $20 fine is assessed for each unpaid toll if left unpaid. That penalty escalates by another $50 if the notice remains unpaid for an additional 60 days. For example, a single trip with five unpaid tolls could cost a passenger vehicle owner more than $100 plus toll costs.

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