Rta paratransit application 2026

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  1. Click ‘Get Form’ to open the rta paratransit application in the editor.
  2. Begin with PART I, where you will provide your personal information. Fill in your name, address, and contact details clearly. Ensure you select whether you are a first-time applicant or recertifying.
  3. In SECTION II, answer questions regarding your current travel information. Indicate if you currently use fixed-route services and whether you can reach the nearest bus stop independently.
  4. Proceed to SECTION III to describe your disability and how it affects your ability to use public transport. Be thorough in explaining any mobility aids you may require.
  5. Complete the Applicant Certification section by signing and dating the form. If applicable, include an authorized representative's details.
  6. PART II requires medical verification from a licensed professional. Ensure they complete their section accurately before submitting.

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Paratransit programs offer low-cost, door-to-door transportation for people with disabilities or chronic illnesses who cannot use public transportation. Paratransit programs exist in most cities and some rural areas.
For more information on how to apply for the ADA Paratransit Program, call 312-663-4357 (HELP). For information on how to use ADA Paratransit service in the City of Chicago or suburbs, call 847-364-7223.
An ADA Paratransit Ticket is $3.25 and can be purchased in booklets of 10 tickets for $32.50.
RTA Customer Service For the nearest customer service location, please call 312-913-3110.
Examples of individuals who would qualify under this category include those with intellectual, cognitive, vision, or psychiatric disabilities who cannot independently navigate the fixed route system for some or all of their trips. A person with a disability who requires an accessible vehicle when one is not available.

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The RTA handles ADA Paratransit Certification for the entire Chicago region to determine an individuals functional ability to use fixed route services. To apply for ADA Paratransit, call the RTAs ADA Paratransit Certification program at 312-663-HELP (4357) between 8:00 a.m. and 5:00 p.m., Monday through Friday.

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