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Start Service Your service can be connected Monday through Friday. Orders submitted during normal business hours, Monday -Friday 8am-6pm, are eligible for next-day service. Connections are not available on the weekend.
Can GA Power cut off service?
Residential electric services may be disconnected when a bill is not paid within 45 days from the statement date. Upon Customer Request. When service to the customer constitutes an immediate hazard to persons or property. By order of the Georgia Public Service Commission, a court, or any other authorized public agency.
What months can your electric not be shut off in Georgia?
Winter: A utility shall not discontinue gas or electric service to a residential customer between November 15th and March 15th if the forecasted local temperature is below 32F for a 24-hour period beginning at 8:00 a.m. on the date of the proposed disconnection.
Is Georgia Power customer service 24 hours?
Phone. You may submit your payment directly to Georgia Power Company by phone 24 hours a day, seven days a week by calling 1‑888‑660‑5890.
Can you make payment arrangements with Georgia Power?
When you need help paying your bill, we have flexible payment arrangements to help you keep your power on and maintain your credit.
Most electric service connects/reconnects will usually occur within minutes after a payment has been made and confirmed, but nearly always within 4 hours unless factors outside of the Companys control prevent reconnection.
How do I speak to someone at Georgia Power?
Contact Us Call Georgia Power at 1-888-660-5890.
Will Georgia Power disconnect service on weekends?
Your power will be disconnected during the day, Monday through Saturday. Georgia Power does not perform disconnections on Sundays, during extreme weather events, or on major holidays. If your account falls below zero during these non-disconnect times, you will continue to receive power.
Related links
AEP.com
Customer Service. Need to pay your bill, report an outage or get service for your account? Choose an option below: Bills Payments. Enter Zip Code.
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