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Old dominion claim form 2025

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The document is a Standard Form for presenting loss and damage claims to Old Dominion Freight Line, Inc. It outlines the necessary information and documentation required to file a claim for issues such as shortages, damages, or theft. The form includes sections for claimant details, claim amount, and supporting documents. Additionally, it provides instructions on the claim filing process, timelines for acknowledgment and processing of claims, and responsibilities of both the claimant and carrier.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I file a claim with Heritage Insurance?

Immediately call Heritage Insurance toll-free at 1-855-415-7120 to report how, when and where the damage occurred. Provide a description of the damage, and if possible, have your policy number handy. Our claims department is at your service 24 hours a day, 7 days a week.

How do I file a claim with Old Dominion?

Any questions, please contact the Claims Department at 800-825-6636 or Corporate Customer Service at 800-235-5569. You have 9 months from the date of delivery to file a claim. Old Dominion has 30 days to acknowledge a claim in writing and 120 days to process.

What is the phone number for Old Dominion insurance claims?

Please try again or call 1-800-235-5569 for support.

How do I email Old Dominion billing?

Old Dominion Freight Line now offers you the ability to receive your invoices via email. If you would like to take advantage of this option, please email us at ODInvoicing@odfl.com.

Does Old Dominion Trucking hire felons?

Does O.D. hire felons? No, but candidates with misdemeanors are allowed.

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