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Yes, should you cancel your Telkom LTE package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999. Should you decide to cancel your SIM Only package, a calendar months notice is required.
How do I cancel my Telkom service?
Once youre logged in to your Telkom profile, select the Manage Accounts option where you can view your existing Telkom subscriptions and select the Cancel option on any products you wish to terminate. Fill in all the required details on the provided fields.
How much is the Telkom cancellation fee?
Unlike the rest, Telkom specifies a notice period of 30 days for contract cancellations rather than the Consumer Protection Act-stipulated 20 days. Cancellation fees include outstanding handset payments and a R809 penalty.
How do I cancel my Telekom subscription?
How to Cancel Subscriptions on Telkom Using USSD Dial *180# Select Telkom Plus (option 5) To do it yourself, select option 9. Pending and active subscriptions will be displayed on this page. Choose active subscriptions (option 1) Spot active subscriptions, then remove or unsubscribe from them.
What number to dial to cancel a subscription on Telkom?
Dial 10213. for any sales, billing, or cancellation related queries.
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How much does it cost to cancel a cell phone contract?
To calculate their cancellation fee, youll take the remaining value of the device and 50% of the remaining price of the subscription, then add those sums together. So, say youve got 12 months left of your R500 contract of which the handset is R400 and the subscription fee is R100 per month.
How much to charge for a cancellation fee?
Cancellation fees Its reasonable to set fees for cancellations within your permitted notice period, usually as a percentage of your regular service fee. For example, you might charge 50% of the fee if they cancel within 48 hours.
telkom cancellation form pdf
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