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There is a 30-day notice period once you have given us the cancellation notice - and we work in monthly billing cycles. That 30-day notice period needs to run out before you will get your final bill and only then would that debit order be presented to the bank for payment.
Submit your cancellation request via email to StocST@telkom.co.za for Fixed Line business, or BusinessMobile@telkom.co.za for Mobile Services.
You can cancel your Telkom LTE, Telkom Fibre, Telkom ADSL or Telkom Mobile contracts anytime. Cancellation fee's may be charged. If you would like to upgrade or renew your Telkom LTE service, this can easily be done from your 21st month of your contract commitment term.
A Telkom customer service agent confirmed that customers would pay a cancellation admin fee of R809 and the remaining value of the device. The Consumer Protection Act (CPA) stipulates that mobile operators should be given 20 days' notice for the cancellation of a contract.
Telkom customers who want to cancel a service can call 081 180 for mobile or 10210 for fixed-line. The call centre operates from 8am to 6pm on weekdays. It is also open from 8am to 1pm on Saturday, but closed on public holidays and Sundays.
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Submit your cancellation request via email to StocST@telkom.co.za for Fixed Line business, or BusinessMobile@telkom.co.za for Mobile Services.
Submit your cancellation request via email to StocST@telkom.co.za for Fixed Line business, or BusinessMobile@telkom.co.za for Mobile Services.
All Telkom ADSL users are encouraged to cancel their subscriptions using the provider's online self-service portal....How to cancel your Telkom ADSL line Access your online Telkom profile and click on \u201cManage Accounts\u201d Select your ADSL service from the list of accounts, then select \u201cCancel\u201d
A Telkom customer service agent confirmed that customers would pay a cancellation admin fee of R809 and the remaining value of the device. The Consumer Protection Act (CPA) stipulates that mobile operators should be given 20 days' notice for the cancellation of a contract.
You will only be charged outstanding balances and there won't be a penalty. However, if you are cancelling a contract before it's end, you will be charged a Telkom contract cancellation penalty. The penalty is calculated based on your monthly payments and the number of months remaining on the cancellation.

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