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Telkom customers who want to cancel a service can call 081 180 for mobile or 10210 for fixed-line. The call centre operates from 8am to 6pm on weekdays. It is also open from 8am to 1pm on Saturday, but closed on public holidays and Sundays.
How do I cancel my Telekom subscription?
How to Cancel Subscriptions on Telkom Using USSD Dial *180# Select Telkom Plus (option 5) To do it yourself, select option 9. Pending and active subscriptions will be displayed on this page. Choose active subscriptions (option 1) Spot active subscriptions, then remove or unsubscribe from them.
What number to dial to cancel a subscription on Telkom?
Dial 10213. for any sales, billing, or cancellation related queries.
How much is the cancellation fee for Telkom?
Yes, should you cancel your Telkom LTE package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999. Should you decide to cancel your SIM Only package, a calendar months notice is required.
How do I cancel my Telkom subscription?
Once youre logged in to your Telkom profile, select the Manage Accounts option where you can view your existing Telkom subscriptions and select the Cancel option on any products you wish to terminate. Fill in all the required details on the provided fields.
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