Supplemental directive 10 02 2026

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Supplemental Directive 10-02 outlines updated policies for the Home Affordable Modification Program (HAMP) aimed at improving borrower outreach and communication. Effective June 1, 2010, it mandates servicers to proactively solicit eligible borrowers, prohibits foreclosure referrals until HAMP eligibility is determined, and requires specific communication protocols during the modification process. The directive also addresses procedures for borrowers in bankruptcy and emphasizes the need for servicers to maintain thorough documentation of their HAMP-related activities.

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Click ‘Get Form’ to open the supplemental directive 10 02 in the editor.
Begin by reviewing the background section, which outlines the purpose of the directive and its significance in borrower outreach for HAMP.
Fill out the borrower solicitation section. Ensure you include clear communication about HAMP eligibility and provide necessary contact information.
In the foreclosure actions section, document any relevant communications regarding foreclosure status and ensure compliance with required timelines.
Complete the borrower response period section by specifying deadlines for responses to Non-Approval Notices, ensuring clarity on what borrowers need to do next.
Finally, review all sections for accuracy and completeness before saving your changes. Utilize our platform's features to easily share or print the completed form.

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